Refunds
August 2026
The Service has a free plan, so you can evaluate it without paying. If a paid plan still did not fit, here is how we handle it.
Within 14 days
We refund the full amount on request within 14 days of payment, provided you have not made substantial use of the paid limits (as a guide, no more than three recognised receipts in that period).
A technical problem on our side
If the service did not work because of our fault and we could not fix it, we refund the corresponding period in full, regardless of how much time has passed.
After 14 days
The paid period runs to its end, after which the account moves to the free plan. Partial refunds for unused months of a yearly subscription are considered case by case.
How to ask
Write to [email] from the account address and briefly describe the reason. We reply within 3 business days; the money is returned by the same method it was paid, within 14 days of approval.